Contacting

Contacting ExChat
Sometimes through your IRC experience you may have the need to contact the ExChat Administration for one reason or another. Below is a listing of the likely reasons you may need to contact ExChat and how exactly you go about doing it. Though we may be tardy in a response, remember we’re here to help you and make your IRC experience better than anywhere else!
Remember you can contact ExChat online by asking relevant questions in any of the ExChat owned or ExChat recommended Help Channels as listed on this site. Also remember to check through this site first, before requesting online or email assistance.

ExChat Teams
ExChat has employed the use of several teams to better ensure that you, the users of ExChat have a better experience, and to ensure that when you aren’t having such a good day, there will be specific groups of persons to assist you.
Following is a listing of the issues that each team handles in summary.

Problem Team Email/URL
You have been AKILLED from ExChat KLine Contact KLine
You can’t connect to ExChat KLine Contact KLine
You have been placed on services ignore SAbuse sabuse<AT>exchat.net
Your Nick or Channel has been Frozen Join #OperHelp Contact KLine
Your Nick or Channel has been Closed Join #OperHelp Contact KLine
Your Nick or Channel has been Forbidden Join #OperHelp Contact KLine
Reporting Mass Adds and Spam MassAds Contact MassAds
Requesting Anti Spam Bot for your channel MassAds Contact MassAds
Information on Open Proxies/Wingates Exploits Contact Exploits
You have/had exploited or been exploited by the use of trojan scripts etc. Exploits Contact Exploits
General enquiry related to the Exploits Team Exploits Contact Exploits
Anything related to ExChat’s website WebTeam Contact WebTeam
For a potential security bug in Services SRA sra<AT>exchat.net
For any suggestions you may have to make ExChat better!! suggest<AT>exchat.net

ExChat Mailing Lists
There are a number of online lists that ExChat maintains to facilitate greater levels of communications with users. You can discuss anything from Services suggestions or problems you have experienced to IRCd suggestions to discussing how you can donate the $10,000. piece of equipment that we’ve wanted for so long..

Email List Email Address
Administration List – Main List for general discussion and questions exchat@exchat.net
Services List – Suggestions, questions, discussions on Services exchat-services@exchat.net
Source list – IRCd Programming issues and questions exchat-src@exchat.net

ExChat

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